Supplementary Card Application
Cards
Supplementary Card Application
Experience the joy of sharing by applying for a supplementary credit card for your loved ones. Supplementary cardholders share the same credit limit as the primary cardholders. Help your loved ones earn discounts, rebates and rewards at over 700 merchant outlets.
Australia
Customers apply for a supplementary card
Customers can apply for a supplementary card associated with their primary card. The supplementary cardholder shares the same credit limit as the primary cardholder. They can click on 'Apply Now' to proceed.
Secure identification
Customers can log in securely with their Citi user ID and password. Refer to the API callout for information about retrieving an authorization code.
Customer Consent
Customers can authorize Citi to share their data with third-party providers that they trust by clicking on 'Authorize'. After successful authorization, an access token is issued to the third party.
Customers validate the one-time password sent to their registered mobile number
Consenting customers can receive a one-time password from Citi on their registered mobile number and then validate it. In the three-legged OAuth flow, one-time password validation is based on a fraud and risk recommendation, but is not mandatory.
Customers provide additional cardholder's information
Along with the primary card number, customers provide the information of the additional cardholder. This information includes their title, first name, last name, date of birth, etc. They can click on 'Continue' to provide more details. Refer to the API callout for information about retrieving the card list eligible for this function.
Customers continue to provide additional cardholder's information
Customers provide additional details like contact number, email address, nationality, occupation etc., and then click on 'Continue' to proceed.
Customers provide address details and submit the request for supplementary card
Customers provide the address details of the additional cardholder including unit, street number, street name, city, state, postal code, country, etc., and then click on 'Submit' to submit the request for the supplementary card. Refer to the API callout for information about submitting the request for issuing the supplementary card.
One-time password sent to supplementary cardholder's mobile number
In order to fulfill their supplementary card request, the secondary cardholder validates the one-time password sent to their registered mobile number. In the three-legged OAuth flow, one-time password validation is based on a fraud and risk recommendation, but is not mandatory. Refer to the API Callout for information about retrieving an access token.
Confirmation message for supplementary card request
After the successful application submission, the customers receive a confirmation message along with an application reference number.
They can track the progress of their request by using this reference number.
Customers check their application status
After submitting their request for the supplementary card, the customers can check the status of their application by providing a few details like application reference number, mother's maiden name and the customer's date of birth.
Application status displayed
Customers can view their application status along with the date of request submission.
