Customer Accounts Summary and Details

Accounts

Customer Accounts Summary and Details

A convenient and user-friendly experience so that customers can retrieve their account and transaction data. Customers can view the information of all of their accounts along with the account details. They can request both, the summary of all accounts to get the basic account information and account IDs as well as additional accounts and transactions details.

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Api's Called

Accounts

Aggregate your Citi account details into a third-party application

Using the Authorize and Accounts APIs, customers can choose to connect their Citi accounts such as credit and savings to a third-party application of their choice.

Identify Yourself Securely

In order to enable the connection of the customer's Citi accounts to the third-party application, the customer is prompted with a modal window (triggered by the OAuth API) where they are asked to login to their Citi account in order to verify their identity.

API(s) Callout

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Customers validate the One Time PIN (OTP) sent to their registered mobile number

Customers validate the OTP sent to their registered mobile number. In the three-legged OAuth flow, OTP validation is based on a fraud and risk recommendation, which is not mandatory.

Customer Consent

Customers are then presented with Citi’s consent page where they can read the Terms and Conditions of what account information will and will not be shared with the third-party application. If they agree, the customers click ‘Authorize'.

API(s) Callout

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Refresh Access Token

If the access token has expired and the partner still has a valid refresh token, they can refresh customer’s access token by calling the Refresh Token API and can exchange it for a new set of valid access and refresh tokens.

API(s) Callout

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Revoke Access Token

This API is used to revoke the access token and the corresponding refresh token. 

After successful revocation, the tokens are marked invalid and customer needs to register again to access the APIs.

API(s) Callout

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Customer Account Summary

Customers can retrieve the summary of several account types held by them, such as their savings accounts, loan accounts and credit card accounts, which they will see populated in the screens of the third-party application.

 

There is a variation in API callouts for aggregators and cobrand partners. Please refer as applicable.

API(s) Callout

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Savings Accounts Listing of Customer

Customers can see the list of various savings accounts held by them. Account information is displayed, which includes fields like amount deposited, current balance after the deposit and total current balance for all the savings accounts after the deposit.

Loan Accounts Listing of Customer

Customers can see the list of various loan accounts held by them like housing or educational loans. Account information is displayed which includes fields like available credit limit, current balance for each loan account along with the total outstanding credit amount for all the loan accounts.

Credit Card Accounts Listing of Customer

Customers can see the list of various credit card accounts held by them like Cash Back Card and Citi Prestige Card. Account wise detailed information is displayed which includes fields like available credit limit, current balance for each credit card account along with the total credit amount used against all the available credit cards.

View Account Details

Customers can see a detailed view of various accounts held by them. For instance, for the Citi Prestige Card they can see fields like available credit, credit limit amount, current balance, minimum payment, date when the last statement was generated, last payment date and amount, as well as last statement balance and payment due date.

Customers can also check their transaction history by clicking on the link View Transaction history.

API(s) Callout

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Select the date range and transaction type

Customers view their transaction history by providing the date range and transaction type like all, billed, unbilled and pending.

For credit cards, the customers can retrieve transaction history for the last 12 months with the restriction of 90 days for the date range. For all other cards and account types, transaction history for the last 12 months can be retrieved with no date range criteria.

View Transaction History

Customers can see the detailed transaction history and analyze their spending pattern. They can see information like transaction remarks, transaction date and the credit or debit amount for these transactions.

API(s) Callout

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