Customer Journey Listing


Points Conversion

Redeem the Reward Points earned on your Citibank credit card instantly. Experience a seamless conversion process to convert your Reward Points to partner's loyalty points or Airline Miles.

Shop with Points

Have an amazing and unforgettable shopping experience by utilizing your Citibank Reward Points to pay for the goods and services purchased at the partner's website/store at checkout.

Pay with Points

Redeeming your Rewards is now easier. Opt to pay for any purchases from partner's website using the Reward points accumulated on your Citibank credit card. Redemption happens after the transaction and the amount equivalent to the points is credited to your account.